Receptionist | FEC Receptionist | FEC

Receptionist

Far East Consortium is a global developer and retailer of market-leading property investment brands. We are an ambitious company with big plans and expect a lot from our employees. In return we offer a vibrant working environment, competitive salaries, and reward success. There is certainly no ‘glass ceiling’ here; successful individuals are quickly recognised and rewarded accordingly – a career at Far East Consortium can be whatever you make of it.

The Role

Reporting to the Office Manager, the Receptionist will be the first point of contact for visitor to the office, they will be responsible for answering telephone calls, taking memos, greeting clients and customers and sending and receiving correspondence. They will provide administrative support in the form of clerical duties, taking full responsibility for the office’s general administrative duties.

Responsibilities

The duties of the Receptionist include, but are not limited to:

  • Greet guests and visitors, manage sign-in book, prepare refreshments;
  • Answer intercom and open the door to visitors;
  • Responsible for reception area, tidying, watering plants, organizing magazines etc.;
  • Answer and direct phone calls taking messages, cover the reception desk;
  • Manage meeting room calendar, set-up room for meetings, order catering, tidy after use;
  • Monitor and record expenditures and office inventory;
  • Assist with all aspects of administrative management, directory maintenance, logistics, equipment and storage;
  • Schedule appointments and prepare and distribute meeting materials, take detailed minutes;
  • Schedule and coordinate meetings, interviews, events and other similar activities, book travel arrangements, provide general support to visitors;
  • Send out and receive email, mail and packages;
  • Prepare business correspondence, agendas, and presentations;
  • Maintain the filing system; assist staff with paper & electronic filing when required;
  • Operate a range of office IT such as photocopiers, computers, VC equipment, meeting room media;
  • Manage mailing or distribution lists as needed;
  • Maintain professional and technical knowledge by attending educational workshops;
  • Handle sensitive information in a confidential manner
  • Assist Office Manager with other duties where required

Personal Specifications

The successful candidate will possess the following:

  • GCSE Math’s & English (or equivalent);
  • Recognition of the importance of relationships and the ability to build these across the organisation;
  • Be presentable, polite and professional;
  • Have a full working knowledge of all Microsoft packages including Excel, Word and Outlook;
  • Be confident and resilient;
  • Work to own initiative and also work well in a team;
  • Be approachable and have a friendly demeanor;
  • Be organised and able to prioritise own workload;
  • Excellent communication skills

Benefits

  • Competitive salary
  • Discretionary annual bonus
  • 20 days holiday
  • Pension Scheme

Equal Opportunities

It is the Company’s policy to treat all employees and job applicants fairly and equally regardless of their gender, marital or civil partnership status, race, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. Furthermore, the Company will ensure that no requirement or condition will be imposed without justification which could disadvantage individuals purely on any of the above grounds.

The policy applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment. The Company regularly reviews its procedures and selection criteria to ensure that individuals are selected, promoted and otherwise treated according to their relevant individual abilities and merits.

The Company is committed to the implementation of this policy and to a programme of action to ensure that the policy is, and continues to be, fully effective. All staff are required to comply with the policy and to act in accordance with its objectives so as to remove any barriers to equal opportunity. Any act of discrimination by employees or any failure to comply with the terms of the policy will result in disciplinary action.

Please Note: Duties and responsibilities highlighted in this Job Description are indicative and may vary over time. Post holders are expected to undertake other duties and responsibilities relevant to the nature, level and extent of the post and the grade has been established on this basis.

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